Start on the Free plan and stay there as long as it fits. Every plan includes AI ordering; AI usage is billed separately through AI credits.
Up to 500 unique customers, for the lifetime of your restaurant rather than per month. One messaging platform of your choice, 20 active menu items, and up to 3 people: an owner and two order takers. Includes order taking and basic reporting.
2,000 unique customers a month, two messaging channels, 100 active menu items, and up to 6 people with every operational role. Adds kitchen and delivery workflows, and includes cross-sell and upsell — both coming soon and not running yet.
7,500 unique customers a month, four messaging channels, 500 active menu items, and up to 16 people. Adds the full activity history, and includes reorder, win-back and advanced reporting — those three are coming soon and are not running yet.
20,000 unique customers a month, every supported messaging channel, unlimited active menu items, and up to 51 people. Includes advanced automation on top of everything in Growth — also coming soon.
Volumes, channels and seats agreed with you. Custom plans are priced and activated by Foodify after a commercial agreement; there is no self-service option.
A customer counts once, the first time they message your restaurant. If the same person sends you a hundred more messages, they still count as one. On the Free plan a customer counts once for the lifetime of your restaurant; on a paid plan they count once in each monthly period they contact you in.
No. The Free plan is permanent and needs no card. There is no time-limited trial: you stay on Free until you choose a paid plan.
Yes, and which way you are moving decides when it happens. Moving to a larger plan takes effect as soon as we confirm your payment, on a fresh monthly period. Moving to a smaller plan, or back to Free, is scheduled rather than immediate: you keep everything in your current plan until the end of the period you have already paid for, and the smaller plan starts then with its own monthly allowances. Nothing is ever deleted, in either direction.
Nothing is removed. Your existing menu items, team members, channels and customers all stay exactly as they are; you simply cannot add the next one until you are back under the limit or on a larger plan.
AI is available on every plan, but AI usage is not part of the subscription price. It is paid separately through Foodify AI credits, so you only pay for what your restaurant actually generates.
Payments are arranged directly with us and confirmed manually. You choose a plan in your Billing screen, tell us your payment reference, and we activate the plan once the payment has arrived. Contact us for the currently available options.
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